In the preface to the fourth edition of Rules for a dictionary catalog, Cutter stated: The convenience of the public is always to be set before the ease of the cataloger (Cutter 1904, 6).
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Yet not once in those ninety years did catalogers ask library users whether they understood the subject headings assigned to cataloging records
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The research described in this report is the first large-scale study of end-user understanding of subject headings.
Parece que os resultados são preocupantes até entre bibliotecários de referência!!