Quotes / Guiding principles

Both as a professional and as an human I follow these guidelines/mantras. They are my prime directives.

Quality is not measured by the absence of defects, as defined by product management, but by the presence of value, as defined by user and customer.

Some Product Management manuals…

“Follow me”

United States Army Infantry School motto

Que una persona no lea es una estupidez, un crimen que pagará el resto de su vida. Pero cuando es un paí­s el que no lee, ese crimen lo pagará con su historia.

Mempo Giardinelli
During the Buenos Aires IFLA keynote speech.

Dos diversos instrumentos utilizados pelo homem, o mais espetacular é, sem dúvida, o livro. Os demais são extensão do corpo. O microscópio, o telescópio são extensões de sua visão; o telefone é a extensão de sua voz; em seguida, temos o arado a espada, extensões de seu braço. O livro é uma extensão da memória e da imaginação

Jorge Luis Borges

Only lifelong learning can ensure lifelong employability.

Julio dos Anjos

Library catalogues are social networks for ideas.

Laurie Bridges & Cliff Landis, Facebook Apps & Libraries’ Friendly Future

Children are the living messages we send to a time we will not see.

John W. Whitehead, The Stealing of America, 1983

Someone once said, «Knowledge is constructed of facts, as a house is constructed of bricks. But knowledge is no more a pile of facts than a house is a pile of bricks. » A process is needed to organize those facts and we call that process education.

Anonymous, apud Mary Pat Fallon, apud Tame The Web: Teaching Excellence: Mary Pat Fallon, Dominican GSLIS

Through our scientific and technological genius, we have made this world a neighbourhood and yet we have not had the ethical commitment to make of it a brotherhood. But somehow, and in some way, we must do this. We must all learn to live together as brothers, or we will all perish together as fools!

Reverend Martin Luther King, Jr. Remaining Awake Through a Great Revolution 31 de Março de 1968

The Man who doesn’t read good books has no advantage over the man who can’t read them.

Mark Twain

Mankind is where a fallen angel met a rising ape

Terry Pratchett

A “Customer” is the most important visitor on our premises.

He is not dependent on us. We are dependent on him.

He is not an interruption on our work. He is the purpose of it.

He is not an outsider on our business. He is a part of it.

We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so

Mahatma Gandhi

“Who knows that a day may not come when the dissemination of knowledge, which is the vital function of libraries, will be realized by libraries even by means other than those of the printed book?

S. R. Ranganathan, The Five Laws of Library Science, 1931

Todos temos o dever de nos superarmos a nós próprios, e o direito de o fazer ainda que superando os outros.

Olga C.

1. Finish what you begin.
2. Do a little better than you think you can.
3. Do a little more than you think you can.


“It is not important to be better than someone else, but to be better than you were yesterday.”

Jigoro Kano

“It is not about ‘Being the best’, but to be better than yesterday.”

Júlio dos Anjos

“The best way to use your money is to pour it into your head”.

Benjamin Franklin

“Do not get so busy making a living, that you forget to make a life.”


We have an obligation to support libraries. To use libraries, to encourage others to use libraries, to protest the closure of libraries. If you do not value libraries, then you do not value information, culture, or wisdom. You are silencing the voices of the past and you are damaging the future.

We have an obligation to read aloud to our children. To read them things they enjoy. To read to them stories we are already tired of. To do the voices, to make it interesting, and not to stop reading to them just because they learn to read to themselves. Use reading-aloud time as bonding time, as time when no phones are being checked, when the distractions of the world are put aside.

Neil Gaiman